{"id":5401,"date":"2021-08-03T06:04:01","date_gmt":"2021-08-02T23:04:01","guid":{"rendered":"https:\/\/ovationup.com\/case-study\/dominos-copy\/"},"modified":"2024-11-22T13:27:54","modified_gmt":"2024-11-22T19:27:54","slug":"stickys","status":"publish","type":"page","link":"https:\/\/ovationup.com\/case-study\/stickys\/","title":{"rendered":"Sticky&#8217;s Finger Joint Case Study"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-image: url(&quot;https:\/\/ovationup.com\/wp-content\/uploads\/2021\/03\/bk-ebook.jpg&quot;);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\" style=\"font-size:22PX;letter-spacing:1px;color:#e2e2e2;\"><p><strong>CASE STUDY<\/strong><\/p>\n<\/div><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:-10px!important; margin-right:0px!important;margin-bottom:0px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:-20px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:55px;margin-top:-10px;margin-right:0px;margin-bottom:0px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;color:#ffffff;--fontSize:55;line-height:1.2;\">Sticky&#8217;s Finger Joint<\/h2><\/div><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-2{margin-top:10px!important; margin-right:0px!important;margin-bottom:15px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-2{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:22px;margin-top:10px;margin-right:0px;margin-bottom:15px;margin-left:0px;\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;color:rgba(255,255,255,0.94);--fontSize:22;--minFontSize:22px;line-height:1.4;\">Learn more about their switch from long-form surveys to building long-lasting guest relationships with Ovation.<\/h3><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:50% !important;margin-top : 30px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 3.84%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 3.84%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:50% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 3.84%;margin-left : 3.84%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;margin-top : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#ffffff;padding: 2% 2% 2% 2%;\"><div class=\"fusion-video fusion-vimeo\" style=\"max-width:600px;max-height:360px;\"><div class=\"video-shortcode\"><iframe title=\"Vimeo video player 1\" src=\"https:\/\/player.vimeo.com\/video\/592942473?autoplay=0&autopause=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:45% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 2% !important;padding-right : 2% !important;margin-right : 4.2666666666667%;padding-bottom : 2% !important;padding-left : 2% !important;margin-left : 4.2666666666667%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:45% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 4.2666666666667%;margin-left : 4.2666666666667%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;order : 0;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 9%;margin-top : 0px;padding-right : 0px;padding-bottom : 7%;margin-bottom : 0px;padding-left : 0px;}@media only screen and (max-width:640px) {.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 50px;padding-bottom : 25px;}}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_5_6 5_6 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-counters-box counters-box row fusion-clearfix fusion-columns-4\"><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-3 col-md-3 col-sm-3\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid rgba(226,226,226,0);\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#000000;font-size:55px;line-height:normal;\"><span class=\"display-counter\" data-value=\"5506\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#4a4e57;font-size:17px;\">New Text Opt-Ins (6 mo.)<\/div><\/div><\/div><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-3 col-md-3 col-sm-3\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid rgba(226,226,226,0);\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#000000;font-size:55px;line-height:normal;\"><span class=\"display-counter\" data-value=\"420\" data-direction=\"up\" data-decimals=\"0\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#4a4e57;font-size:17px;\">Customers Saved (6 mo.)<\/div><\/div><\/div><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-3 col-md-3 col-sm-3\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid rgba(226,226,226,0);\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#000000;font-size:55px;line-height:normal;\"><span class=\"display-counter\" data-value=\"32\" data-direction=\"up\" data-decimals=\"0\">0<\/span><span class=\"unit\">%<\/span><\/div><div class=\"counter-box-content\" style=\"color:#4a4e57;font-size:17px;\">3rd To 1st Party Conversion <\/div><\/div><\/div><div class=\"fusion-counter-box fusion-column col-counter-box counter-box-wrapper col-lg-3 col-md-3 col-sm-3\" data-animationOffset=\"top-into-view\"><div class=\"counter-box-container\" style=\"border: 1px solid rgba(226,226,226,0);\"><div class=\"content-box-percentage content-box-counter\" style=\"color:#000000;font-size:55px;line-height:normal;\"><span class=\"display-counter\" data-value=\"0.5\" data-direction=\"up\" data-decimals=\"1\">0<\/span><\/div><div class=\"counter-box-content\" style=\"color:#4a4e57;font-size:17px;\">Increase in Star Rating<\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-2{width:83.333333333333% !important;margin-top : -5%;margin-bottom : 20px;}.fusion-builder-column-2 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.304%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.304%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-2{width:83.333333333333% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 2.304%;margin-left : 2.304%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-2{width:100% !important;order : 0;}.fusion-builder-column-2 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-2{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_2_5 2_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div ><style>.fusion-imageframe.imageframe-1{ margin-top : 50px;}<\/style><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1043\" height=\"588\" title=\"CrunchyFinger-Basket Bigger\" src=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/CrunchyFinger-Basket-Bigger.png\" alt class=\"img-responsive wp-image-5486\"\/><\/span><\/div><div ><style>.fusion-imageframe.imageframe-2{ margin-top : 20px;}<\/style><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none fusion-no-small-visibility\"><img decoding=\"async\" width=\"889\" height=\"500\" title=\"popper nachos\" src=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/popper-nachos.jpg\" alt class=\"img-responsive wp-image-5704\" srcset=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/popper-nachos-200x112.jpg 200w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/popper-nachos-400x225.jpg 400w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/popper-nachos-600x337.jpg 600w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/popper-nachos-800x450.jpg 800w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/popper-nachos.jpg 889w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><div ><style>.fusion-imageframe.imageframe-3{ margin-top : 20px;}<\/style><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none fusion-no-small-visibility\"><img decoding=\"async\" width=\"889\" height=\"500\" title=\"ChickenandWaffles\" src=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/ChickenandWaffles.jpg\" alt class=\"img-responsive wp-image-5706\" srcset=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/ChickenandWaffles-200x112.jpg 200w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/ChickenandWaffles-400x225.jpg 400w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/ChickenandWaffles-600x337.jpg 600w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/ChickenandWaffles-800x450.jpg 800w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/ChickenandWaffles.jpg 889w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-3{width:40% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-3 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 4.8%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 4.8%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-3{width:40% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 4.8%;margin-left : 4.8%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-3{width:100% !important;order : 0;}.fusion-builder-column-3 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-3{margin-top:10px!important; margin-right:0px!important;margin-bottom:20px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-3{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:35px;margin-top:10px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:1.2;\">The problem&#8230;<\/h2><\/div><div class=\"fusion-text fusion-text-2\" style=\"font-size:18px;\"><p>Sticky&#8217;s Finger Joint is a multi-unit fast casual brand based in New York city specializing in chicken fingers and French fries with unique toppings and a fun, comfortable atmosphere (one of their slogans being &#8220;The Best Damn Chicken Finger&#8221;). Sticky&#8217;s  was looking for a replacement for their secret shopper service<span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\"> but still wanted feedback from their guests in order to build guests relationships and provide the best customer experience possible.<\/span><\/p>\n<p>The first solution they chose was a long-form survey platform that sent surveys over email. They liked the idea of email because it wasn&#8217;t too invasive, and opted for long-form surveys because it was the industry standard.<\/p>\n<p>After a few years, two problems arose. First, it became clear that email&#8217;s reign was over and that text messaging was king among consumers. It received higher open and engagement rates and people had become comfortable with businesses texting them. Second, Sticky&#8217;s found themselves overwhelmed with the amount of info they had to sift through. <span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">Jamie Greer, Vice President of Operations, didn&#8217;t know what to do with the feedback she was getting. It wasn&#8217;t straightforward or actionable. Eventually, she stopped looking at the long-form survey data all together.<\/span><\/p>\n<p><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">These issues meant that Jamie couldn&#8217;t keep the pulse of her guests and drive revenue through resolving concerns and creating repeat customers. So Jamie started looking for a way to get more feedback from guests in a way that fit the casual, non-invasive nature of the Sticky&#8217;s brand.<\/span><\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-4{width:50% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-4 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 3.84%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 3.84%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-4{width:50% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 3.84%;margin-left : 3.84%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-4{width:100% !important;order : 0;}.fusion-builder-column-4 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-3{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #f9f9fb;background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_5_6 5_6 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-testimonials clean fusion-testimonials-1\" data-random=\"0\" data-speed=\"4000\"><style type=\"text\/css\">#fusion-testimonials-1 a{border-color:#4a4e57;}#fusion-testimonials-1 a:hover, #fusion-testimonials-1 .activeSlide{background-color: #4a4e57;}.fusion-testimonials.clean.fusion-testimonials-1 .author:after{border-top-color:#f9f9fb !important;}<\/style><div class=\"reviews\"><div class=\"review active-testimonial avatar-image\"><div class=\"testimonial-thumbnail\"><img decoding=\"async\" class=\"testimonial-image\" src=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Jamie-Headshot-1.jpg\" width=\"800\" height=\"800\" style=\"-webkit-border-radius:100%;-moz-border-radius:100%;border-radius:100%;\" \/><\/div><blockquote class=\"testimonials-shortcode-blockquote\"><q style=\"background-color:#f9f9fb;color:#4a4e57;\" class=\"fusion-clearfix\">\n<p style=\"text-align: center; margin-top: -10px;\"><span style=\"font-size: 23px;\">&#8220;With Ovation, you can get so many different types of feedback. You get to hear how the customer feels more naturally. Our managers love it.&#8221;<\/span><\/p>\n<\/q><\/blockquote><div class=\"author\" style=\"color:#4a4e57;\"><span class=\"company-name\"><strong>Jamie Greer<\/strong>, <span>Vice President of Operations, Sticky's Finger Joint<\/span><\/span><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-5{width:83.333333333333% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-5 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.304%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.304%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-5{width:83.333333333333% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 2.304%;margin-left : 2.304%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-4{ padding-top : 4%;margin-top : 0px;padding-right : 0px;padding-bottom : 4%;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 22px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-4{margin-top:10px!important; margin-right:0px!important;margin-bottom:20px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-4{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:35px;margin-top:10px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:35;line-height:1.2;\">The solution&#8230;<\/h2><\/div><div class=\"fusion-text fusion-text-3\" style=\"font-size:18px;\"><p>What Jamie realized she needed was a simple way to ask each guest, on or off premise, how the experience was and be able to resolve it, similar to a table touch. But a digital table touch so that she could aggregate the data to make operational improvements, and gather customer info to build relationships and loyalty. This vision led Jamie to try Ovation.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-6{width:30.9% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-6 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 6.2135922330097%;padding-bottom : 0px !important;padding-left : 22px !important;margin-left : 6.2135922330097%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-6{width:83.333333333333% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 2.304%;margin-left : 2.304%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-6{width:100% !important;order : 0;}.fusion-builder-column-6 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_5 2_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\" sm-text-align-left\"><style>.fusion-imageframe.imageframe-4{ margin-left : 50px;}<\/style><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none fusion-no-small-visibility\" style=\"max-width:275px;\"><img decoding=\"async\" width=\"813\" height=\"1154\" title=\"Winback pc\" src=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc.png\" alt class=\"img-responsive wp-image-5709\" srcset=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-200x284.png 200w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-400x568.png 400w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-600x852.png 600w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-800x1136.png 800w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc.png 813w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><div class=\" sm-text-align-left\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none fusion-no-medium-visibility fusion-no-large-visibility\" style=\"max-width:275px;\"><img decoding=\"async\" width=\"813\" height=\"1154\" title=\"Winback pc\" src=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc.png\" alt class=\"img-responsive wp-image-5709\" srcset=\"https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-200x284.png 200w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-400x568.png 400w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-600x852.png 600w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc-800x1136.png 800w, https:\/\/ovationup.com\/wp-content\/uploads\/2021\/08\/Winback-pc.png 813w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-7{width:40% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-7 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 4.8%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 4.8%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-7{width:40% !important;order : 0;}.fusion-builder-column-7 > .fusion-column-wrapper {margin-right : 4.8%;margin-left : 4.8%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-7{width:100% !important;order : 0;}.fusion-builder-column-7 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-5{ padding-top : 40px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_2_3 2_3 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-5{margin-top:25px!important; margin-right:0px!important;margin-bottom:20px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-5{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:32px;margin-top:25px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h2 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:32;line-height:0.94;\">The Results: Customers started to Stick&#8230;<\/h2><\/div><div class=\"fusion-text fusion-text-4\" style=\"font-size:18px;\"><p>Once Sticky&#8217;s switched to Ovation, they were able to cut the fat from their feedback loop and streamline. Jamie noticed that customers were more comfortable using text messages and managers preferred using Ovation&#8217;s app over the clunky email system they were using before. Guests loved the direct line of communication with managers, and mangers loved being able to immediately solve concerns. <b>&#8220;People are <i>shocked<\/i> that they&#8217;re actually speaking to a person 30 minutes after getting their food.&#8221;<\/b><\/p>\n<p>Jamie was surprised at how comfortably managers were able to ask happy guests to leave reviews, leading to far more reviews than Jamie was expecting from Ovation. <b>Sticky&#8217;s Google star-rating shot up<\/b> as negative feedback was kept internal and positive feedback was happily posted online by guests.<\/p>\n<p>Further more, Jamie has seen that Sticky&#8217;s has been able to provide hospitality and ensure a great guest experience through Ovation, whether on or off-premise. <b>&#8220;We&#8217;re able to build a connection, a relationship, brand loyalty, make things right, and go the extra mile, which is invaluable.&#8221;<\/b><\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" style=\"color: #0055e8; --fontsize: 38; line-height: 1.2;\" data-fontsize=\"38\" data-lineheight=\"45.6px\">&#8220;Try it!&#8221; <span style=\"color: #000000;\">&#8211; <span style=\"color: #3a3a3a;\">Jamie Greer<\/span><\/span><\/h2>\n<\/div><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-6{margin-top:35px!important; margin-right:0px!important;margin-bottom:0px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-6{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:35px;margin-right:0px;margin-bottom:0px;margin-left:0px;\"><h3 class=\"title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:20;--minFontSize:20px;line-height:1.3;\">View more case studies<\/h3><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-8{width:66.666666666667% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-8 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 2.88%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 2.88%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-8{width:66.666666666667% !important;order : 0;}.fusion-builder-column-8 > .fusion-column-wrapper {margin-right : 2.88%;margin-left : 2.88%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-8{width:100% !important;order : 0;}.fusion-builder-column-8 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-6{ padding-top : 3%;margin-top : 0px;padding-right : 0px;padding-bottom : 1%;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility fusion-no-medium-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 2px 0px 0px 0px;border-color:#f2f2f2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_6 1_6 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-angle-left fas circle-no\" style=\"font-size:25px;margin-top:20px;margin-right:0px;margin-bottom:0px;margin-left:0px;\"><\/i><style>i.fb-icon-element.fontawesome-icon.fb-icon-element-1{ color: #000000;}i.fb-icon-element.fontawesome-icon.fb-icon-element-1:hover { color: #0e6ace;}i.fb-icon-element.fontawesome-icon.fb-icon-element-1{ align-self:center;}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-9{width:16.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-9 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 11.52%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 11.52%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-9{width:16.666666666667% !important;order : 0;}.fusion-builder-column-9 > .fusion-column-wrapper {margin-right : 11.52%;margin-left : 11.52%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-9{width:100% !important;order : 0;}.fusion-builder-column-9 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-width: 0 1px 0 0;border-color:#efefef;border-style:solid;padding: 0px 0px 0px 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0px;margin-bottom : 20px;}.fusion-builder-column-10 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-10{width:25% !important;order : 0;}.fusion-builder-column-10 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-10{width:100% !important;order : 0;}.fusion-builder-column-10 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-width: 0 0 0 1px;border-color:#efefef;border-style:solid;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-8{margin-top:20px!important; margin-right:0px!important;margin-bottom:20px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-8{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:20px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h3 class=\"title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:20;--minFontSize:20px;line-height:1.3;\"><a href=\"https:\/\/ovationup.com\/case-study\/pdq\/\"><b>PDQ Chicken<\/b><\/a><\/h3><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-11{width:25% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-11 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-11{width:25% !important;order : 0;}.fusion-builder-column-11 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-11{width:100% !important;order : 0;}.fusion-builder-column-11 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_6 1_6 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-angle-right fas circle-no\" style=\"font-size:25px;margin-top:20px;margin-right:0px;margin-bottom:0px;margin-left:0px;\"><\/i><style>i.fb-icon-element.fontawesome-icon.fb-icon-element-2{ color: #000000;}i.fb-icon-element.fontawesome-icon.fb-icon-element-2:hover { color: #0e6ace;}i.fb-icon-element.fontawesome-icon.fb-icon-element-2{ align-self:center;}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-12{width:16.666666666667% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-12 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 11.52%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 11.52%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-12{width:16.666666666667% !important;order : 0;}.fusion-builder-column-12 > .fusion-column-wrapper {margin-right : 11.52%;margin-left : 11.52%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-12{width:100% !important;order : 0;}.fusion-builder-column-12 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-7{ padding-top : 15px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-large-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 2px 0px 0px 0px;border-color:#f2f2f2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-width: 0 1px 0 0;border-color:#efefef;border-style:solid;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-9{margin-top:20px!important; margin-right:0px!important;margin-bottom:20px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-9{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:20px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h3 class=\"title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:20;--minFontSize:20px;line-height:1.3;\"><strong>&lt;&lt;<a href=\"https:\/\/ovationup.com\/case-study\/friendlys\/\">Friendly&#8217;s<\/a><\/strong><\/h3><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-13{width:25% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-13 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-13{width:25% !important;order : 0;}.fusion-builder-column-13 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-13{width:50% !important;order : 0;}.fusion-builder-column-13 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_4 1_4 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-center fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-width: 0 0 0 1px;border-color:#efefef;border-style:solid;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-10{margin-top:20px!important; margin-right:0px!important;margin-bottom:20px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-10{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:20px;margin-right:0px;margin-bottom:20px;margin-left:0px;\"><h3 class=\"title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:20;--minFontSize:20px;line-height:1.3;\"><a href=\"https:\/\/ovationup.com\/case-study\/pdq\/\"><strong>PDQ Chicken &gt;&gt;<\/strong><\/a><\/h3><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-14{width:25% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-14 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-14{width:25% !important;order : 0;}.fusion-builder-column-14 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-14{width:50% !important;order : 0;}.fusion-builder-column-14 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style 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style=\"font-family:&quot;Poppins&quot;;font-weight:700;margin:0;font-size:1em;color:#ffffff;--fontSize:60;line-height:1.4;\">Start growing with Ovation<\/h2><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"md-text-align-right\" style=\"text-align:center;\"><style>.fusion-button.button-1 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0px;}<\/style><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":23,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-5401","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v23.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sticky&#039;s Finger Joint Case Study - Ovation Up<\/title>\n<meta name=\"description\" content=\"Once Sticky&#039;s switched to Ovation, they were able to cut the fat from their feedback loop and streamline. 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