At Ovation, we believe the best guest experiences come when feedback, operations, and reputation work together. With our Fall 2025 Release, we’re closing the loop on guest experience by adding Reputation Management to the Ovation platform—bringing reviews, listings, and social into one unified ecosystem.

Operators can now take control of their online presence, save time, and act faster on guest feedback—all from the same place they already use to recover guests and improve operations. Let’s take a look:

The new Reviews experience allows operators to easily manage and respond to reviews across multiple platforms—without logging into each one individually.

Now you can:

• Aggregate reviews and measure performance across Google, Yelp, Facebook, and more.
• Respond directly from Ovation, using AI-suggested responses or your own custom templates.
• Filter and sort by platform, rating, or response status.

   

By simplifying the review process, Ovation helps operators strengthen guest relationships and build a consistent brand voice—at scale.

Ovation’s new Listings Management feature centralizes your restaurant information across 50+ directories.

Restaurant teams can now:

• Edit hours and other details for each location in one place.
• Sync updates instantly across Google, Facebook, and over 50 other directories.
• Get AI-powered SEO recommendations to increase discoverability.
• Monitor listing health with at-a-glance performance summaries.

No more scattered logins or inconsistent data—just accurate, up-to-date information that drives guests to your doors.

Restaurants can now manage social media directly within Ovation.

Teams can:

• Create and schedule social posts across multiple platforms.
• View a full content calendar to plan campaigns and seasonal promos.
• Publish and track posts without switching tools or juggling multiple logins.

With social built into Ovation, you can keep your guest engagement and brand storytelling connected to your feedback and recovery strategy—all under one roof.

The Fall Release also introduces new tools to uncover operational insights and measure success:

• Guest Recovery Report and an improved Heatmap to quickly identify opportunities and trends.
• New Survey Volume report gives a more in-depth view at your performance over time.
• Custom saved views for personalized dashboards and workflows.
• Survey GeoLocation, automatically capturing where guests leave feedback to improve data accuracy.
• Browser verification (guest fingerprinting) to ensure survey integrity.
• New integrations with Bikky, PAR, and Oracle Simphony POS for deeper reporting and unified data.

Want more details on this product release? We’ll go over everything at our Fall 2025 Release Webinar!

Register here:

https://ovationup.zoom.us/webinar/register/7117603635903/WN_DtopFXOmSym5hZmqutXpnw

Salt Lake City, UT – Sep 23, 2025 – Swig, The Home of the Original Dirty Soda™, with over 100 locations nationwide, announced today its partnership with Ovation, the leading guest experience and operations platform for multi-unit restaurants.

Swig’s iconic drinks and treats have fueled rapid growth, and now the brand is doubling down on guest experience. Through Ovation’s Crisp integration, Swig is gathering over 500 surveys per month per location—an unprecedented volume of real-time guest feedback that empowers teams to act fast. Beyond initial feedback, Swig is saving thousands of unhappy customers per month using Ovation’s real-time chat channels between managers and guests.

“Swig has always been about brightening your day with our drive-thru experience,” said Chase Wardrop, COO. “With Ovation, we’re hearing directly from thousands of guests every day, recovering concerns in real time, and ensuring our operations keep up with our growth. The fact that our average online rating has already increased by 0.1 in just a few months shows how much of an impact this partnership is making.”

By partnering with Ovation, Swig is able to:

• Capture feedback from guests seamlessly through its Crisp integration.
• Recover guests in real time through automated communication tools.
• Turn feedback into action to continuously improve operations.
• Boost online reviews and reputation across digital platforms.

“We’re thrilled to partner with Swig, a brand that is rewriting the rules of the beverage category and one that I personally love,” said Zack Oates, CEO of Ovation. “The amount of feedback Swig collects is extraordinary, and they’re proving that when you listen and act quickly, you win guests for life. Also, try the Raspberry Dream–it changed my life.”

About Swig
Founded in 2010 in St. George, Utah, Swig, The Home of the Original Dirty Soda™, offering customized sodas, refreshers, energy drinks, cookies, and more. With 100+ drive-thru locations across the U.S. and rapid expansion ahead, Swig has built a loyal following by delivering crave-worthy experiences with speed, fun, and connection.

About Ovation

Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Swig, Dave’s Hot Chicken, and MOOYAH, use Ovation to collect more feedback, recover guests through real-time communication, boost online reputations, and improve operations with AI-driven insights. Discover how Ovation can transform your restaurant’s guest experience at ovationup.com.

Sometimes you want to know how your guest experience stacks up against the competition—or at least restaurants similar to yours. Now you can compare your guest experience with up to five competitors at each location right inside Ovation with Competitive Pulse.

Choose your competitors, and Ovation will use AI to classify their reviews into 34 restaurant-specific categories. You’ll be able to compare strengths and weaknesses across categories using public Google review data (with more platforms coming soon), based on the previous 90 days of reviews.

Use Cases

• Pinpoint where to improve by comparing guest sentiment across 34 categories against up to five competitors per location
• Equip regional leaders with benchmarks to guide coaching, accountability, and local strategy
• Spot and showcase your strengths to reinforce what sets your brand apart

FAQ’s

1. How quickly will I get the data once I’ve put in my competitors?

On average you’ll see the results within a few minutes. For enterprise brands with a significant amount of locations, it could take up to 24 hours.

2. How often can I change the competitors I’m analyzing?

As often as you’d like!

In addition to competitive benchmarking, we’ve made responses to public reviews by your team visible within the platform. This should make it easier for teams to stay coordinated in their guest recovery efforts.

We’ve added new tools to make managing users faster and more scalable, whether you’re overseeing a few stores or a few hundred.

• API User Management: Easily create, edit, and remove users via API
• Bulk User Invites: Admins can now invite and manage users in bulk directly in the Ovation platform
• Single Sign-On (SSO): Users can now log in with Google or Microsoft credentials for a smoother, more secure sign-in experience.

Ovation now integrates with Crisp, a feature-rich POS system optimized for high-volume QSR and drive-thru brands. Now, approximately 30 minutes after ordering, guests who have connected their information through Crisp will receive a text prompting them to take an Ovation survey.

Want more details on this product release? We’ll go over everything at our Summer 2025 Release Webinar!

Register here:

https://ovationup.zoom.us/webinar/register/8917470723909/WN_K7uaGiDHRem0QPgQR7bKjg

Long-form Surveys

Call-to-Text Revenue Report

Integrations

Dig deeper into your guest experience.

FAQ’s

1. Does this replace the Custom Questions feature?

Yes. Anything you could do in Custom Questions is possible with Long-form Surveys, along with much more.

2. Will Ovation still use the 2-question survey they’re known for?

Absolutely. The 2-question survey remains our default for quick feedback, while Long-form Surveys provide a deeper dive when needed.

Long-form Surveys is available for Ovation customers today!

For customers: email support@ovationup.com to get set up.

For everyone: 📅 Learn more about Long-form Surveys at our upcoming webinar.

With Ovation’s Call-to-Text feature, guests who call your restaurant are automatically prompted to continue the conversation via text—making it easier to handle issues, answer questions, and drive action in real time.

Now, with the Call-to-Text Revenue Report, you can actually see how those conversations turn into revenue.

Why You’ll Love It:

• Automatically attributes revenue to text-based guest interactions

• See how many guests converted and what actions they took

Learn more about Call-to-Text: https://ovationup.com/platform/call-to-text/

We’re making Ovation even more powerful with new integrations that connect your tools.

These integrations are all about helping you do more with less friction—saving time, improving experiences, and turning feedback into action even faster.

Paytronix

Pair loyalty with feedback for smarter marketing.

By capturing in-store and online orders, brands with both solutions enabled will be able to automatically send customized surveys to customers thirty minutes after a transaction.

QU

Talk about a dynamic QUo!

How does it work? Easy: when a guest orders at a restaurant using QU, they’ll get a dynamic QR code on their receipt that takes them to an Ovation survey for that location. This way, the restaurant can tie the guest’s feedback directly to their order, helping them understand the entire customer journey.

Join Amanda Spradlin (VP of Customer Success) and Renee Curtis (Senior Product Manager) as they unveil Ovation’s brand-new Long-form Surveys, Call-to-Text revenue report, integrations, and other parts of our Spring Release.

This webinar will show you how to get precise feedback and uncover the insights that matter most—so you can make smarter, faster decisions across your locations.

You’ll learn:

✔️ What Long-form Surveys are and how to use them

✔️ Real-life use cases from multi-unit restaurants

✔️ Best practices for setup and success

✔️ A look at the Call-to-Text Revenue Report

Orem, UT – April 8, 2025 – Ovation, the leading guest feedback platform for multi-unit restaurants, has announced its 2025 Spring Release, introducing two major product enhancements designed to help restaurants gain deeper insights and drive real revenue: Long-form Surveys and the Call-to-Text Revenue Report.

Ovation has long been known for its signature 2-question survey, delivering unmatched feedback volume and real-time guest recovery. With this release, the platform expands its capabilities to meet the growing demand for deeper data and operational intelligence while staying true to its mission of making feedback fast, frictionless, and actionable.

“This release gives restaurant leaders the tools to understand more and prove more – without sacrificing the speed and simplicity that Ovation is known for,” said Renee Curtis, Senior Product Manager at Ovation.

The new Long-form Surveys feature empowers restaurant teams to go beyond quick impressions and collect targeted, in-depth feedback. Restaurants can now build reusable questions from a centralized bank, choose between automated or static survey types, tailor surveys to specific guest experiences like dine-in, takeout, or delivery, and analyze responses across locations to identify patterns and opportunities. Whether testing new menu items, gathering post-opening feedback, or diving into operational improvements, Long-form Surveys unlock a more detailed view of the guest experience.

Also included in the release is the Call-to-Text Revenue Report, which tracks revenue generated from guest interactions through Ovation’s Call-to-Text feature – a customizable phone tree that immediately texts callers with requested info, while collecting feedback and seamlessly integrating with Ovation.

As part of the 2025 Spring Release, Ovation has unveiled powerful new integrations – Paytronix and QU – designed to help restaurants unlock even more value from their guest feedback. The Paytronix integration enables surveys to be sent directly to guests who use their loyalty accounts when ordering. Meanwhile, QU’s POS integration prints dynamic QR codes on receipts, seamlessly linking order details with guest feedback for richer, more actionable insights.

Ovation also continues to expand its customer base with some of the most exciting restaurant brands in the country now on the platform, including Newk’s Eatery, P. Terry’s Burger Stand, and Houston TX Hot Chicken. These brands join thousands of others using Ovation to streamline feedback, recover guests, and improve operations at scale.

To learn more about the 2025 Spring Release, visit www.ovationup.com/spring-2025-release.

About Ovation

Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Dave’s Hot Chicken, MOOYAH, and Friendly’s, are using Ovation to get more feedback through frictionless surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. Discover how Ovation can transform your restaurant’s guest experience at ovationup.com.

Ovation is Now SOC 2 Certified: Strengthening Our Commitment to Security

At Ovation, trust is at the core of everything we do. From helping restaurants enhance their guest experience to ensuring data security and compliance, we take our responsibility to our customers seriously. That’s why we’re thrilled to announce that Ovation is now SOC 2 certified!

What Does SOC 2 Certification Mean?

SOC 2 (System and Organization Controls 2) is a rigorous compliance standard for managing customer data, developed by the American Institute of Certified Public Accountants (AICPA). Achieving this certification means that Ovation has met strict criteria for security, availability, processing integrity, confidentiality, and privacy—ensuring that our platform operates with the highest levels of protection and reliability.

Why This Matters for Restaurants

Restaurants rely on Ovation to collect and analyze guest feedback, recover unhappy customers, and boost online reputation—all in real-time. With SOC 2 certification, our customers can have even greater confidence that their data is protected with industry-leading security protocols. This means:

• Enhanced Data Security – Your guest feedback and operational data are safeguarded against unauthorized access and threats.
• Reliability & Availability – Our platform is designed to provide uninterrupted service so you can focus on delivering great guest experiences.
• Compliance & Peace of Mind – Many restaurant brands have strict security requirements, and SOC 2 compliance ensures that Ovation meets the highest standards.

Our Ongoing Commitment to Security

Earning SOC 2 certification is just one step in our ongoing efforts to prioritize security and compliance. We will continue investing in technology, processes, and policies to ensure that Ovation remains a trusted partner for restaurants of all sizes.

If you have any questions about our security practices or how this certification benefits your restaurant, feel free to reach out to our team. At Ovation, we’re not just about making guest feedback easy—we’re making it secure, too.

Let’s keep improving guest experiences together!

Want to see Ovation in action? Book a demo today to learn how we help restaurants thrive.

Sacramento, CA – November 7, 2024 – Dave’s Hot Chicken, a trailblazing fast-casual chain known for its mouth-watering hot chicken and impressive growth trajectory, has announced its partnership with Ovation, the leading guest experience platform for restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations.

Through this partnership, Dave’s Hot Chicken will leverage Ovation’s innovative guest experience and feedback platform to enhance guest satisfaction and gain real-time insights into customer experiences across its rapidly growing network of locations. This collaboration underscores the brand’s commitment to delivering not only delicious food but also exceptional service. Ovation’s platform will help Dave’s Hot Chicken seamlessly capture guest feedback, operationalize change across their hundreds of locations, recover at-risk customers, and boost its reputation even further as it continues its expansion into new markets​.

“As a brand that prides itself on creating a memorable guest experience, partnering with Ovation was a natural fit,” said Jim Bitticks, President and COO of Dave’s Hot Chicken. “Ovation’s intuitive platform will help us maintain our high standards of service as we grow, allowing us to stay connected with our fans and deliver the outstanding service they expect from Dave’s Hot Chicken.”

Dave’s Hot Chicken uses Ovation to gather significantly more guest feedback through integrations with online ordering platforms like Olo and strategically positioned QR codes for both on- and off-premises experiences. That feedback helps identify opportunities to drive incremental revenue through things like gift cards and catering, while also enabling timely follow-up with guests when issues arise. Managers can resolve concerns efficiently through private conversations supported by AI-powered responses.

Zack Oates, Founder and CEO of Ovation, remarked, “It’s such an honor to be partnered with what is clearly a world-class organization full of top talent and dedicated restaurateurs. Dave’s has created a cult-like following through their excellent service and delicious chicken, and we’re excited to help them engage even further with their guests.”

Early results are promising for this partnership. In the first weeks since roll out, Dave’s Hot Chicken has received over 15,000 surveys, 400 saved customers, and a 14% increase in Yelp reviews.

About Dave’s Hot Chicken

In a modern-day American dream story, three childhood friends, Chef Dave Kopushyan, Arman Oganesyan and Tommy Rubenyan, scraped together $900 to launch Dave’s Hot Chicken in a parking lot, portable fryers and folding tables in tow, in 2017. Dave’s Hot Chicken quickly took off, opening an East Hollywood brick-and-mortar restaurant shortly after, with support from Tommy’s brother, Gary. In 2019, the team struck a deal with Wetzel’s Pretzels co-founder and former CEO, Bill Phelps, and movie producer John Davis to begin franchising the Dave’s Hot Chicken concept throughout the U.S. and beyond. The company has sold the rights to more than 1,000 franchise locations in the U.S., Middle East, U.K., Ireland, and Canada and will open 70-plus locations this year. Harkening back to an Eater LA blog that helped propel early interest in the brand, the company’s mission is to “blow their minds.” Additional brand investors include Billboard Artists, Drake and Usher, former California First Lady Maria Shriver, actor Samuel L. Jackson, and Good Morning America anchor and retired NFL player Michael Strahan.

About Ovation

Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Dave’s Hot Chicken, MOOYAH, and Gregorys Coffee, are using Ovation to get more feedback through frictionless surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. Discover how Ovation can transform your restaurant’s guest experience at ovationup.com.

OREM, UT, Sep 17, 2024 — Ovation, a leading guest experience platform for multi-unit restaurants, is excited to announce the launch of its latest product, Goals. Designed to bridge the gap between data and action, Goals is an AI-driven operational improvement tool that’s designed to automate change for restaurants. Goals does the analysis for brands by not only telling them what’s going on in their locations, but what they should do about it.

Goals was built to address the challenges restaurants face in translating data into actionable steps. Most feedback solutions generate data, but restaurant leaders often struggle with the time and effort required to decide what to do with that information. Disseminating insights across multiple locations is another hurdle—important details can get lost in a game of telephone between corporate and stores. This disconnect leads to a lack of accountability, where stores aren’t clear on what to improve, and corporate can’t easily track progress.

How Goals works:

AI-Driven Analysis: Goals analyzes public and private feedback from each location to identify the most pressing guest experience issues, such as “order accuracy” or “taste.”

Automated Goal Setting: Once an issue is identified, Goals sets specific targets, like reducing cold food complaints by 8% over the next month.

Action Item Assignment: Restaurant leaders can assign actionable tasks to managers or team members, such as ensuring extra utensils in all to-go orders.

Performance Tracking: Progress is tracked in real-time, enabling brands to see whether a location is on track to meet its goals or if adjustments are needed.

Continuous Improvement: After the monitoring period ends, Goals provides a performance assessment and recommends new goals based on the latest feedback.

How Goals helps restaurants:

Bridging the Gap Between Data and Action: Goals saves restaurants time and effort by translating data into clear next steps.

Alignment Across Teams: Corporate and individual locations are automatically aligned on what needs improvement, ensuring consistent execution.

Scalability: Restaurant leadership teams can effectively scale operational changes across multiple locations, even when each location has unique challenges.

Accountability: By setting and tracking performance on specific goals, Goals fosters a culture of accountability within the organization.

“Feedback solutions often leave restaurants with more data than they know what to do with. Goals takes the guesswork out of guest-work by automatically setting priorities and tracking progress,” said Renee Curtis, Senior Product Manager at Ovation. “This tool not only tells you what’s happening in your locations but also guides you on exactly what to do about it.”

For years, Ovation has led the charge of innovation in the guest feedback space – providing restaurants with powerful insights and the tools to recover guests and drive engagement. Now, Goals takes feedback even further by making improvement automatic for restaurant operators.

To learn more about Goals and how to improve your restaurant’s guest experience, sign up for Ovation’s upcoming webinar, entitled “From Data Overload to Actionable Insights: Automating Restaurant Improvement” here: https://ovationup.zoom.us/webinar/register/WN_tRLnuwH2S_K6uH5323Oecw#/registration.

About Ovation

Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Dave’s Hot Chicken, MOOYAH Burgers, Fries & Shakes, and Gregorys Coffee, are using Ovation to get more feedback through frictionless surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. Discover how Ovation can transform your restaurant’s guest experience at ovationup.com.

Salt Lake City, Utah – Ovation, the guest experience platform for multi-unit restaurants, is thrilled to announce the appointment of Jim Mizes to its advisory board. Mizes, former CEO of Blaze Pizza and a seasoned executive in the restaurant industry, brings a wealth of experience and strategic insight to the Ovation team.

Jim Mizes is widely recognized for his transformative leadership at Blaze Pizza, where he played a pivotal role in scaling the brand to over 300 locations worldwide. With a career spanning more than three decades, Mizes has held CEO/President or VP leadership positions in Taco Bell, Noah’s Bagels, Jamba and Freebirds, driving significant growth and innovation. His expertise in brand development, operational excellence, and guest experience to build brand value and valuations align perfectly with Ovation’s mission to enhance guest satisfaction and streamline operations for restaurant operators.

“We are honored to welcome Jim Mizes to our advisory board,” said Zack Oates, CEO of Ovation. “Jim’s extensive industry knowledge and proven track record of success will be invaluable as we continue to expand our platform and deliver unparalleled value to restaurants. His insights will help us further refine our strategies and accelerate our growth in the restaurant industry.”

As a member of Ovation’s advisory board, Mizes will provide strategic guidance and support to the executive team, leveraging his deep understanding of the restaurant landscape to help shape Ovation’s future initiatives. His appointment comes at a pivotal time for Ovation, which has recently secured additional funding and continues to expand its presence in the market.

“I am excited to join Ovation’s advisory board and work with such a dynamic and innovative company,” said Mizes. “Ovation’s commitment to improving the guest experience and providing actionable insights to restaurant operators is key to growth and consistency for brands. I look forward to contributing to the company’s continued success and growth.”

With Mizes on board, Ovation is poised to further solidify its position as the go-to platform for enhancing guest experiences and driving revenue growth in the restaurant industry.

For more information about Ovation and its guest experience solutions, visit ovationup.com.

About Ovation

Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Big Chicken, MOOYAH, and Friendly’s, are using Ovation to get more feedback through frictionless surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. Discover how Ovation can transform your restaurant’s guest experience at ovationup.com.

BIRMINGHAM, Ala. (June 25, 2024) – Taziki’s Mediterranean Café, known for its modern, made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Initiated in Q2 of 2023, the partnership enabled Taziki’s to integrate Ovation’s multi-unit operations feedback platform across all its corporate locations by the end of 2023. Now, Taziki’s has extended this powerful tool to its franchise locations in 2024, marking a major milestone in the brand’s dedication to growth and customer satisfaction.

After ordering in-store or online, guests answer two survey questions about their visit using a scale of five emojis. Positive feedback prompts further engagement like online reviews, while negative feedback gathers more details. Operators can respond in real-time with AI to resolve issues, and the platform summarizes feedback for immediate operational improvements.

The partnership has yielded impressive results — by enhancing Taziki’s ability to listen to and act on customer feedback, the brand is driving revenue growth and operational improvements. Key accomplishments include the following:

• Better Reviews: Taziki’s has seen a 106% increase in reviews and a 30% reduction in negative feedback.
• More Feedback: With 10,000 surveys completed each month, Taziki’s gains valuable insights into the guest experience.
• More Guest Recovery: The platform has facilitated the recovery of 1,000 customers per month, strengthening customer loyalty.
• Consolidated Feedback: Streamlined data collection and analysis have improved decision-making processes.
• Revenue Growth: Enhanced guest satisfaction has contributed to increased sales.
• Improved Operations: Actionable feedback has led to tangible operational improvements.

“Ovation’s platform has been transformative for Taziki’s,” said Founder and CEO of Ovation, Zack Oates. “For feedback tools to be effective, a restaurant must genuinely care about its guests—listening, responding and constantly improving. Taziki’s exemplifies this dedication, and the results speak for themselves. We are proud to partner with a brand that embodies hospitality and commitment to guest satisfaction.”

“At Taziki’s, we are committed to providing extraordinary food while making meaningful human connections. Our partnership with Ovation has allowed us to better understand our guests’ needs and continuously improve our offerings,” said Taziki’s CEO, Dan Simpson, echoing the sentiment of Ovation’s Zack Oates. “The insights gained have been instrumental in enhancing our guest experience and driving growth. We look forward to building on this success as we expand the use of Ovation’s tools across our franchise network.”

Ovation honored Taziki’s Mediterranean Café with the Excellence in Guest Experience Award at the 2024 Fast Casual Top 100 Movers & Shakers Gala last month. This recognition underscores the brand’s dedication to listening to its customers and continuously striving to improve their dining experience.

To learn more about Taziki’s rapid growth and recognition as the “#1 Mediterranean Franchise in 2022” by Entrepreneur Magazine, visit TazikisFranchising.com. For more information about Taziki’s, visit tazikis.com. To learn more about Ovation and its innovative feedback solutions, visit ovationup.com.

About Ovation

Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Big Chicken, MOOYAH, and Taziki’s, are using Ovation to get more feedback through frictionless surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. To discover how Ovation can transform your restaurant’s guest experience, visit ovationup.com and follow Ovation on LinkedIn.

About Taziki’s Mediterranean Café

Founded by Keith and Amy Richards in 1998, after a trip to Greece where they fell in love with the food and culture, Taziki’s Mediterranean Café is headquartered in Birmingham, Alabama. Taziki’s is a fresh celebration of the Mediterranean diet with a colorful menu that offers handcrafted, elevated, affordable fare the entire family enjoys. For the seventh year in a row, the Mediterranean diet has been ranked the best overall diet in the U.S. News & World Report annual rankings. Much of the original menu is still the same, with added efficiency in the process and technology to make the brand a systems-driven, scalable operation. This year the brand is celebrating 26 years of success and now serves its modern Mediterranean fare to customers at almost 100 locations in 16 states. For more information, visit tazikis.com and follow Taziki’s on Facebook, Instagram and X (formerly known as Twitter).